We assisted a woman who stepped from her car onto what looked like firm ground. Beneath a thin layer of mud was a sheet of ice. Her ankle broke instantly and she later needed surgery and physical therapy to recover. What looked harmless was anything but.
What to do if this happens
Take a breath and get to safety
Photograph the area, including the surface and lighting if possible
Note witnesses and request contact information
Report the incident to the property owner’s insurer
For a calm, step-by-step plan, see What to Do After an Accident and learn the basics on Premises Liability